Returns & Exchanges
Leofoto is committed to providing high-quality photographic equipment and offers a 30-day return policy for items in original, unused condition. If you are not completely satisfied with your purchase, we provide a streamlined process for returns and warranty exchanges.
Initiate Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Package Securely
Place the item in its original packaging including all tripod legs, ball heads, plates, and accessories to ensure a full refund.
Ship the Item
Affix the provided shipping label or use a traceable carrier to send the package to our designated service center for inspection.
Inspection and Refund
Once our technicians verify the equipment's condition, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing